Contact details 

Name: The Ed Psych Coach 

Address: 61 Bridge Street, Kington, HR5 3DJ 

Phone Number: 07957 025 066

E-mail: fi@theedpsychcoach.com

Date of privacy notice: 01.07.2022

The type of personal information we collect 

We currently collect and process the following information: 

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Records of your attendance at events and other services
• Your feedback/evaluations of events and services
• Your interests and information you share on our contact form
• Messages that you shave sent via email and/or WhatsApp
• Notes made during 1:1 or group coaching sessions
• Payment records and invoices
• This site uses cookies to store information on your device - some are essential for making this site work, while others help us to improve the site and our advertising.
   

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• In order to communicate about making arrangements, such as organising coaching sessions and attendance at events
• Keeping you up-to-date with relevant news and events (marketing)
• As an aide memoire of information you have shared in relation to your career development

We also receive personal information indirectly, from the following sources in the following scenarios: 

• Eventbrite, in relation to your attendance at events
• Mailchimp, in relation to your attendance at events and your marketing preferences
• Platforms for feedback, such as SurveyMonkey or Cognito Forms
• Cookies from website

We use the information that you have given us in order to understand your interests and needs, so that we can develop our services and offer them to you (for marketing purposes). 

We do not share your information with any other organisations or individuals. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove your consent at any time. You can do this by contacting fi@theedpsychcoach.com
2. Contract. 
3. We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep records of your sessions (case notes) and your evaluations and feedback on events and coaching sessions for a period of 5 years. We will then dispose your paper-based information by shredding or burning and electronic data by deleting it. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at fi@theedpsychcoach.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at fi@theedpsychcoach.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.u